The Ralmed ambulance number is 086 1725 633, answered 24 hours a day for emergencies anywhere in Gauteng. The public numbers are 10177 and 112.
The number
An ambulance number is the phone line that reaches an emergency control room, where call-takers send a crew to the patient. Ralmed's number is 086 1725 633.
South Africa has more than one ambulance number. The public service answers 10177, and 112 connects any mobile phone to emergency services. Private services such as Ralmed have their own lines.
Save one number before you need it, so nobody has to search for it in an emergency. Emergency medical services in South Africa, public and private, are regulated under the National Health Act.
Your options
Each ambulance number reaches a different service. This table sets out what you get from each, so you can choose, and save the one that suits your family.
| Number | Who answers | Where the patient goes | Cost |
|---|---|---|---|
| 086 1725 633 | Ralmed's control room in Sandton, a private emergency medical service | The hospital the patient needs, including a private hospital of your choice where that is clinically safe | Billed to the patient or their medical aid |
| 10177 | The public ambulance service, run by the provincial health department | Usually the nearest suitable public hospital | Public service; hospital fees follow the public system |
| 112 | An emergency call centre that connects mobile callers to the right service | Depends on the service your call is passed to | Free to dial from any mobile phone |
| Your medical aid's line | The emergency provider your scheme contracts | Set by your scheme's rules | Covered as your plan allows; check your membership card |
How it works
01
Ralmed's control room answers at any hour, without a menu to work through.
02
Where the patient is, what has happened, and whether they are breathing and awake.
03
The control room sends a basic, intermediate or advanced crew, with a doctor where the case calls for it.
04
The crew treats the patient where they are, then takes them to the hospital they need.
Save 086 1725 633 in your phone today, before you ever need it.
Who comes
Every call to our ambulance number is matched to a crew level. The control room decides from what you tell them, and a doctor can join the crew where the case needs one.
| Crew level | What the crew can do |
|---|---|
| Basic life support | First aid, oxygen, splinting and CPR, and safe transport to hospital. |
| Intermediate life support | Everything a basic crew does, with drips and a wider range of treatment. |
| Advanced life support | Paramedics who manage airways, monitor the heart and give a wide range of emergency medication. |
| Doctor on board | A doctor who makes medical decisions and treats the patient at the scene and on the way. |
One number for Gauteng. The same number reaches our crews in every region of the province, day and night.
A crew matched to the call. Basic, intermediate or advanced paramedics, with a doctor on board where the case calls for it.
Your choice of hospital. Our crews can take the patient to a private hospital of your choice where that is clinically safe.
Based in Sandton since 2013. Ralmed's control room, crews and 24-hour practice work from one address in Kelvin View.
Cost
The cost of a private ambulance depends on the crew level, the distance and the care given on the way, and most medical aid schemes cover emergency transport.
These are the things that set the cost:
In an emergency, call first and deal with the paperwork later. Your scheme may ask for authorisation after the event, and we will give you the documents it needs. [INSERT: how Ralmed bills medical aid and private patients]
Save the number
Save the ambulance number in your phone, and share it with the people you live and work with.
Head office
89 Impala Road, Kelvin View, Sandton
Where our control room is based.
Our road crews cover every region of Gauteng from Sandton, including Johannesburg, Pretoria, Midrand, Centurion and Roodepoort. See our ambulance services and the ambulance number for Johannesburg.
From a mobile phone, 112 also connects you to emergency services anywhere in the country.
Questions
Call 086 1725 633 for a Ralmed private ambulance anywhere in Gauteng, day or night. The public ambulance number is 10177, and 112 connects any mobile phone to emergency services. If your medical aid has its own emergency line, it is printed on your membership card.
The government, or public, ambulance number is 10177. It reaches the ambulance service run by the provincial health department, which usually takes patients to the nearest suitable public hospital. Ralmed's private line, 086 1725 633, is separate from the public service.
Yes. 112 works from any mobile phone, including one without airtime, and connects you to an emergency call centre that passes the call to the right service. If you want a Ralmed crew, call our ambulance number, 086 1725 633, directly instead.
Start with where the patient is: the street, the suburb or a landmark. Then say what has happened, whether the patient is breathing and awake, and give a number we can call you back on. Stay on the line until the call-taker says you can hang up.
Call 086 1725 633 or 10177 straight away and tell the call-taker the patient is not breathing. If you are trained in CPR, start it and keep going until the crew takes over. If someone nearby has a defibrillator, ask them to bring it to you.
Most medical aid schemes cover emergency ambulance transport, but the rules depend on your scheme and plan. Some ask for authorisation after the event. Call for the ambulance first, and we will give you the documents your scheme needs to process the claim.
A Ralmed crew takes the patient to the hospital they need, including a private hospital of your choice where that is clinically safe. If the patient needs a specialist unit, the crew goes to the nearest hospital that has one. The public service usually uses public hospitals.
Yes. Ralmed's road crews cover every region of Gauteng from our base in Sandton, including Johannesburg, Pretoria, Midrand, Centurion and Roodepoort. Outside Gauteng, call 10177 or 112 for the public service, or the emergency line on your medical aid card.
Open our save contact page on your phone and tap to add Ralmed to your contacts. You can also type 086 1725 633 into your contacts under a name you will find in a hurry, such as "Ambulance". Share it with family members and colleagues too.
No. The same number, 086 1725 633, reaches Ralmed's control room from anywhere in Johannesburg and the rest of Gauteng. Our Johannesburg page explains how our crews cover the city, and the same line is answered 24 hours a day, every day of the year.
Related services
For planned patient moves and long distances, see our air ambulance service. Employers can place a crew on site with a remote ambulance station, and our 24-hour GP practice sees patients who need a doctor rather than an ambulance.
Our control room answers 24 hours a day and sends the crew your call needs, anywhere in Gauteng. Save the number now, share it with your family, and call it the moment you need help. Our ambulance number is 086 1725 633.
Head office based in Sandton, Johannesburg, Ralmed established in 2013, specializes in comprehensive medical and occupational health services in South Africa, dedicated to compassionate, cost-effective care. Call Ralmed Emergency Medical Services today.