Virtual Doctor Consultation

See a Ralmed doctor by video call when you do not need an examination room. Sick notes and referrals are issued as they would be in person, where the consultation supports it.

At a glance

  • Consultations by video call
  • Ralmed doctors from our Sandton practice
  • Sick notes and referrals where appropriate
  • Book by phone or WhatsApp

When it works

What a video consultation is for

A video consultation suits a concern a doctor can assess by talking with you and seeing you on screen. If the doctor needs to examine you, they will ask you to come in to the practice, which is open 24 hours.

A doctor on screen

You speak to a Ralmed doctor face to face over video, from home or work, without travelling in to the practice.

Notes and referrals

Where the consultation supports it, the doctor issues a sick note or a referral in the same way as at the practice.

In person when needed

If you need to be examined, the practice at 89 Impala Rd, Kelvin View, Sandton is open around the clock.

See the 24-hour practice →

How it works

Booking a video consultation

01

Get in touch

Call 086 1725 633 or send a WhatsApp to book. [INSERT: the hours when video consultations can be booked]

02

Join the video call

At the booked time the doctor calls you by video. [INSERT: which video app is used and how the link is sent]

03

After the call

The doctor issues a sick note or referral where appropriate, or asks you to come in to the practice to be examined.

Questions

Questions about video consultations

Is a video consultation right for an emergency?

No. In an emergency, call 086 1725 633 for a Ralmed ambulance, or 10177, or 112 from any mobile. Video consultations are for concerns that are not emergencies.

What happens if the doctor needs to examine me?

The doctor will ask you to come in to the practice at 89 Impala Rd, Kelvin View, Sandton, which is open 24 hours a day, every day.

What do I need for a video consultation?

A phone or computer with a camera, a stable internet connection and a quiet, private place to talk, so the doctor can see and hear you clearly.

Book a video consultation

Call or send a WhatsApp to book. If you would rather be seen in person, the practice is open around the clock.

Call 086 1725 633 WhatsApp

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About Us

Head office based in Sandton, Johannesburg, Ralmed established in 2013, specializes in comprehensive medical and occupational health services in South Africa, dedicated to compassionate, cost-effective care. Call Ralmed Emergency Medical Services today.

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