International Patients

Coordinated care for patients travelling to South Africa for treatment, from the air ambulance flight through to hospital admission. Most of the patients we bring in travel from elsewhere in Africa.

At a glance

  • Air ambulance flights to and from South Africa
  • Care coordinated from arrival to admission
  • Crews from basic life support to a doctor on board
  • Based in Sandton, Johannesburg

What we coordinate

One team from the flight to the ward

Families and referring doctors deal with one Ralmed team for the whole journey, rather than arranging the flight, the airport transfer and the admission separately.

The flight

An air ambulance flight into South Africa, crewed to the level the patient needs, from basic life support to a doctor on board.

About our air ambulance →

Arrival

A Ralmed road ambulance meets the flight and takes the patient on to the receiving hospital.

Admission

We work with the receiving hospital so the patient is expected, and hand over the clinical detail the team there needs.

Before you call

What to have ready

  • Medical reports from the treating doctor, including the diagnosis and the current treatment
  • The patient's passport details, and those of anyone travelling with them
  • The hospital or specialist the patient is going to, if this is already arranged
  • Funding or insurance details for the flight and the hospital stay

Send what you have. We will tell you what else is needed.

Questions

Questions from families and referring doctors

Can Ralmed fly a patient home after treatment?

Yes. Ralmed's air ambulance flights run both to and from South Africa, so the return journey can be planned with the same team.

How do we start arranging a transfer?

Call 086 1725 633 or send a WhatsApp with the patient's details and where they are now, and the team will explain the next steps.

Do you only work with patients from Africa?

No. Most international patients come to South Africa from elsewhere in Africa, but air ambulance flights are planned for domestic and international patients alike.

Plan a patient's journey to South Africa

Send the patient's details and medical reports, and we will start planning the flight and the admission.

Call 086 1725 633 WhatsApp

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About Us

Head office based in Sandton, Johannesburg, Ralmed established in 2013, specializes in comprehensive medical and occupational health services in South Africa, dedicated to compassionate, cost-effective care. Call Ralmed Emergency Medical Services today.

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