Ralmed's ambulance teams cover every region of Gauteng, staffed by basic, intermediate and advanced paramedics, with a doctor able to join where a case needs one. A single number reaches the control room and every other Ralmed service, day or night.
Everything below reaches Ralmed on the same number — these shortcuts just take you to the right page first.
Ambulance response is the core of what Ralmed does. Each call is matched to the crew it actually needs — a basic team, an intermediate team, an advanced paramedic or a doctor on board — rather than one standard response sent to every situation.
Ralmed flies patients into and out of South Africa by air ambulance — for people travelling here from elsewhere in Africa as much as for South Africans needing transfer abroad.
See air ambulance →Road crews cover every region of Gauteng. Depending on what's needed, that might be a basic ambulance assistant, an intermediate or advanced paramedic, or a doctor riding along.
See ambulance response →For mines, plants and other remote sites, Ralmed can station a paramedic team and ambulance on your premises, with a doctor on call if the operation warrants one.
See on-site stations →Before any event, Ralmed carries out a risk assessment in line with South African law, then supplies whatever mix of doctors, paramedics and first aiders the event actually needs.
See event cover →First aiders and basic ambulance assistants, for patients who are stable or for standby cover at an event.
A wider range of drugs and airway skills, for patients whose condition is worsening.
Advanced paramedics trained for cardiac arrest, major trauma and other critical cases needing intervention on the way to hospital.
For the most serious transfers and retrievals, a doctor travels in the ambulance itself.
Ralmed also runs First Aid and Occupational Health and Safety training, accredited through HWSETA and the QCTO and delivered to organisations right across South Africa. Courses are taught by working paramedics, not career trainers, so what your staff learn matches what they might actually face.
Every level of First Aid, from Level 1 to Level 3, with certification that meets your obligations under the Occupational Health and Safety Act.
See First Aid courses →Training built around the Occupational Health and Safety Act itself, aimed at the safety officers and managers who carry that compliance responsibility.
See OHS training →Ongoing education for nurses, paramedics and other clinical staff who need to keep existing qualifications current.
See provider training →Ralmed's clinical side sits alongside the ambulance service: a practice that treats patients directly, support for hospitals managing casualty and transfers, and coordinated care for visitors who fall ill or are injured while in South Africa.
For patients travelling to South Africa for treatment, Ralmed coordinates care from the moment they arrive through to admission.
See international care →Ralmed supports hospital casualty departments with the ambulance handover and the clinical information a receiving team needs.
See casualty support →A general practice that's genuinely open around the clock. Two in the morning is treated the same as two in the afternoon, with no separate after-hours number to dig out.
See the 24-hour practice →A video consultation with a doctor for anything that doesn't need an examination room, including a sick note or referral where one is warranted.
See virtual consultations →Diagnostic testing on site, so results go straight back into the same consultation instead of a separate appointment days afterwards.
See the laboratory →A look at the people and equipment that turn up when you call.
None of this replaces what our control room tells you on the phone — stay on the line with them.
Unlock the gate, put the outside lights on, and send someone out to the street to flag the crew down. In a complex or estate, meet us at the boom gate.
Don't move them unless staying put puts them at further risk — this matters especially after a fall or a road accident.
Chronic medication, known allergies, a medical aid card and ID. Put it all in one bag by the door so nobody's searching for it later.
Shut animals away, and don't tie up your line — the crew may ring for directions as they get close.
This is general guidance, not medical advice. In a life-threatening emergency, call us on 086 1725 633, or the public emergency services on 10177, or 112 from any mobile.
Ambulance and clinical services reach every part of Gauteng from our base in Sandton. Training is delivered to organisations anywhere in the country.
086 1725 633, day or night. A real person answers and stays with you on the line.
The right crew, or a doctor, based on what you've told us — never a single default response.
An ambulance on its way, a consultation booked, or a training date confirmed, before the call ends.
086 1725 633, answered 24 hours a day. The same number reaches every part of Ralmed. If you can't get through, the public emergency numbers are 10177 for an ambulance, or 112 from any mobile.
[INSERT: confirm which medical aids Ralmed bills directly, and what a private patient should expect to pay.] This is usually the first question people have before they call, so it's worth answering here properly.
[INSERT: a typical arrival window by area.] It depends on where you are, the traffic and which level of crew the case needs. Our control room will give you a realistic estimate while you're still on the phone.
Ambulance and clinical care cover every region of Gauteng from our base in Sandton. Training is delivered to organisations anywhere in South Africa.
Yes. Alongside our basic, intermediate and advanced paramedic crews, a doctor can join where the patient's condition calls for it.
Ralmed is accredited by HWSETA and the QCTO, and courses are run across South Africa. Certification meets workplace obligations under the Occupational Health and Safety Act.
Yes. A remote ambulance station puts a paramedic team and an ambulance permanently on your premises, with a doctor available where the operation needs one.
Yes. Ralmed runs air ambulance flights into and out of South Africa and coordinates care once the patient lands. Most of our international patients travel from elsewhere in Africa.
One number covers all of it — an ambulance on its way, a course booked, or on-site cover arranged.
Head office based in Sandton, Johannesburg, Ralmed established in 2013, specializes in comprehensive medical and occupational health services in South Africa, dedicated to compassionate, cost-effective care. Call Ralmed Emergency Medical Services today.