Call 086 1725 633 for an ambulance or a doctor at any hour. For everything else, send us a message or use the details on this page.
Ralmed Emergency Medical Services
Get in touch
Every line below reaches the same Sandton team. In an emergency, always call rather than message.
Message us
Choose the department and we will pass your message to the right person. Please do not use this form for emergencies.
We reply during office hours. For an ambulance or a doctor, call 086 1725 633.
Shortcuts
These pages answer the most common requests without a phone call.
Our 24-hour number and how it compares with the public lines.
See the ambulance number →Accredited first aid and OHS courses anywhere in South Africa.
See our training →Our GP practice in Kelvin View is open 24 hours a day.
See the 24-hour practice →Tell us what went wrong and how we will handle it.
Submit a complaint →Current vacancies and how to send us your CV.
See careers →Accreditation and compliance documents for clients.
See documents →Questions
Call 086 1725 633. The line is answered 24 hours a day by our control room, which sends an ambulance crew or arranges a doctor. You can also call the public ambulance service on 10177, or 112 from any mobile phone.
Our GP practice at 89 Impala Road, Kelvin View is open 24 hours, and we ask you to call ahead on 086 1725 633 so the practice expects you. For training, quotes and accounts, please call or email first to make sure the right person is available.
No. Ralmed's only premises are in Kelvin View, Sandton. Our ambulance crews and clinical teams work from there, and our trainers run accredited courses at client sites anywhere in South Africa. The GP practice and the medical laboratory share the same address, 89 Impala Road.
Send a message with the form above, a WhatsApp or an email to info@ralmed.com. Tell us the service, the date and where it is needed, and we will come back to you with a quote. For event cover, the questionnaire on our event medical cover page is the simplest route.
Yes. Send a WhatsApp to 010 226 9725 and a member of the team will reply. WhatsApp suits bookings, quotes, directions and follow-up questions. If a patient needs help now, call 086 1725 633 instead, because a phone call reaches the control room directly rather than waiting in a message queue.
Use info@ralmed.com for general enquiries, quotes and training bookings, and accounts@ralmed.com for invoices and statements. Include your name, phone number and the service you are asking about, so the right person can reply. For anything that cannot wait, call 086 1725 633 instead of emailing.
Ralmed is at 89 Impala Road, Kelvin View, Sandton, 2090. Search the address in Google Maps or Waze, or use the map at the foot of this page for directions. If you are coming to the GP practice, call 086 1725 633 before you leave so the team expects you.
Use the complaints page under About Us, or email info@ralmed.com with Complaint in the subject line, the date, the service involved and what happened. You can also call 086 1725 633 and ask for your complaint to be recorded. Include your contact details so the team can come back to you.
Yes. Ask for the document by name on 086 1725 633, by WhatsApp or by email to info@ralmed.com, and tell us what it is for, such as a tender or supplier registration. The Documents page under About Us explains what is available, including copies of Ralmed training certificates.
One number reaches our control room, our doctors and our training team, day and night.
Head office based in Sandton, Johannesburg, Ralmed established in 2013, specializes in comprehensive medical and occupational health services in South Africa, dedicated to compassionate, cost-effective care. Call Ralmed Emergency Medical Services today.